Privacy Policy
How Radius collects, uses, and protects information when you use the Radius Shop App.
Radius ("we") values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Radius Shop App.
1. Information We Collect
We may collect the following information when you use the application:
- Business name
- Phone number
- Shop category
- Login credentials
- Shop location
- Shop description
- Posts or updates shared by the shop
- Customer enquiries sent to your shop
- Messages exchanged through the platform
- Device type
- Operating system version
- App usage data
2. How We Use Information
We use collected information to:
- Create and manage shop accounts
- Enable customers to discover nearby shops
- Deliver customer enquiries to shops
- Send notifications about activity on your shop
- Improve the platform and user experience
- Maintain platform security
3. Location Information
Radius may use your shop’s location to:
- Display your business to nearby customers
- Help customers discover local shops
Location information is used only for platform functionality.
4. Notifications
The application may send push notifications regarding:
- Customer enquiries
- Activity on your shop posts
- Important updates about the platform
You may disable notifications through your device settings.
5. Data Sharing
We do not sell personal data.
Information may be shared only in the following cases:
- With customers interacting with your shop
- With service providers supporting the platform infrastructure
- If required by law or legal request
6. Data Security
We take reasonable measures to protect data from unauthorized access, misuse, or disclosure.
However, no online service can guarantee absolute security.
7. Data Retention
We retain data only as long as necessary to operate the platform and comply with legal obligations.
Users may request account deletion by contacting us.
8. Children's Privacy
Radius is not intended for users under the age of 18.
We do not knowingly collect information from minors.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. Updates will be reflected with a revised date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Email: support@getradius.in